Refund Policy

Return Policy

We gladly accommodate returns if the issue stems from damage caused by our actions or manufacturer defects. However, due to the sensitive nature of our inventory—comprising chemicals and peptides—mishandling could lead to degradation, rendering products unsellable after leaving our warehouse.

Return Eligibility for Research Chemicals
In exceptional cases, unopened research chemicals may be eligible for return within 15 days of purchase, subject to individual assessment. To initiate a Return Merchandise Authorization (RMA), please contact us at support@visionpeptides.com.

Peptide Return Policy
Due to their delicate nature, peptides are prone to potential degradation, and we are unable to control handling conditions once they leave our facility. Therefore, we generally do not accept returns for peptides. However, we strive to collaborate with customers, considering reasonable cases on an individual basis to reach a satisfactory resolution.

Refund Process
If a refund is warranted, we will manually process the applicable sum for returned items. Please allow up to 7 working days for refund processing after receiving the returned order.